Privacy Policy
Last updated: September 2026
This Privacy Policy explains how POD Home Decor (“we”, “us”) collects, uses, and protects your personal information when you use our website and place orders.
1. Information We Collect
- Order Information: name, shipping address, email, phone, and payment details needed to fulfill your order.
- Custom Upload Images: images you upload for personalized products are used only to produce your order.
- Usage Data: basic analytics such as pages visited and device type, used to improve our store.
2. How We Use Your Information
- To process and fulfill your orders with our production partners.
- To send order updates and tracking information.
- To respond to customer service requests.
- To improve our website and product offerings.
3. Payment Security
Payments are processed by secure third-party payment providers (Payoneer Checkout). We do not store your credit card number on our servers.
4. Sharing of Information
We share necessary order details (name, address, and custom image) with our U.S. production partners solely to fulfill your order. We never sell your personal information.
5. Data Retention
We retain order records as required by law and for warranty support. Custom upload images are deleted after production unless required for support.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
7. Contact
For privacy questions, email us at: hl.611@163.com